Monitoring of safety on field

Nuove Acque S.p.A. is the company managing the integrated water service in the Alto Valdarno area in Tuscany, which comprises 31 municipalities in the province of Arezzo and 5 additional municipalities in that of Siena.

Energy & Utility


Monitoring of field operators and emergency management through advanced wearable sensors

The customer required a solution based on advanced wearable sensors to monitor the position and the vital signs of field resources to prevent workplace accidents and to manage emergencies.


Geocall, the leading Field Service Management product for the Energy & Utility industry

Nuove Acque relies on the Safety features of  Geocall to monitor field operators’ health and prevent workplace accidents.

Smartwatches and smartphones, provided to field resources, detect vital signs through GPS, gyroscope, accelerometer and heart rate monitor as well as check both the lack of network coverage and the missed clock-out of operators. Should the vital signs exceed certain thresholds values, or should the operator manually report an emergency, alarms are triggered and can be therefore promptly managed.

In case of alarm, a workflow-based process to manage emergencies is activated. Basing on the company’s organizational chart, it firstly tries to call the resource in a potential dangerous situation. If there is no reply, the resource’s responsible is then called and, should this attempt fail as well, a rescue team is finally sent.


Increased safety and accidents prevention

Prevention of workplace accidents

Tracking of field resources transfers

Quick response in case of emergency

Usage of the new Android Wear operating system for wearable devices

Usage of advanced wearable sensors