Energy and Utility
Supporting TSOs and DSOs in accelerating the energy transition and enhancing service reliability
Your Trusted Digital Partner for Mission-Critical Operations in Linear Asset Industries
Power & Utility, Telecom, and Transportation innovators trust our leading-edge Field Service Management SaaS platform to elevate service quality, increase efficiency, and drive digital transformation, all while stewarding a sustainable, connected future for all. Purpose-built for mission-critical operations in linear asset industries, the NextGen Platform provides a scalable, composable, and highly configurable foundation that enables organizations to adapt quickly to evolving operational needs and complex service environments.
Industry leaders choose OverIT as their #1 FSM digital partner
Keeping our communities safe, warm, and running. Together.
Carousel of 4 items with insights on: Energy and Utility, Oil and Gas, Telecommunications, Transportation
What makes OverIT different
A legacy of industry expertise
- 20+ years in FSM software
- Named a leader and visionary by IDC and Gartner
- 210+ utility-focused experts
- GIS center of excellence
- Compliancy with regulations
Best-of-breed SaaS FSM
- Single pane of glass
- Built-in GIS mobile app
- Field Collaboration and AR
- On-prem, private & public cloud
Delivery at scale
- 300+ customers
- 150+ utilities
- 200.000+ active users
- 25.000+ seats on a single account
- Live in 25+ countries
One platform, three products: Vital infrastructure runs on the NextGen Platform by OverIT
NextGen FSM
Our Field Service Management solution is a comprehensive product for all your end-to-end FSM and workforce management needs, purpose-built for organizations operating mission-critical infrastructure in linear asset industries. With advanced and AI-powered features and seamless integration with CRM, ERP, Asset Management, GIS, and IoT, the product offers core modules for customer service, asset maintenance, scheduling, dispatch and optimization, and mobile empowerment.
NextGen Field Collaboration
Our NextGen Field Collaboration solution enables real-time, hands-free support for remote technicians through AR annotations, voice and video debrief, and content sharing. Users access digital work instructions, even offline, while organizations benefit from enhanced knowledge transfer. Training is also available on-the-job through remote collaboration or via immersive Virtual Reality, improving workforce productivity and operational continuity.
NextGen Geo
OverIT’s NextGen Geo is the differentiated geospatial solution for linear asset industries, empowering customers to quickly implement a variety of geospatial capabilities for mission-critical operations. From planning and network data quality management to optimized design decisions and rapid response during critical events, the platform facilitates every stage of your operations. Seamless configurability with ESRI/ArcGIS user types allows you to leverage existing GIS investments while extending them with operational workflows.
OverIT named a Leader in the 2023-2024 IDC MarketScape for Worldwide Field Service Management Solutions for Utilities
”Customers consistently recognize the quality of OverIT’s solution, the company’s ability to productize innovation (including through its co-innovation program), and the quality of the relationship — both institutionally and from a support standpoint — across project and operations.”
Excerpt from the IDC Utilities Report 2023
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Across 10 countries, field service productivity increased 50%
Smooth integration with third-party systems allowed 25.000 technicians to increase efficiencies
Enel, the largest utility in Europe, reached mission-critical milestones with help from third-party integrations, automated work dispatching, and task management through our mobile app. Key outcomes included:
- 74% reduction of maintenance costs
- Improving average system alignment times by 60%
- A 40% productivity improvement on 2,500 work orders and 800 notifications per month
- Reducing activity reporting time by 49%
What customers say about OverIT
The tangible benefits we are achieving are the result of some very exceptional teamwork. And once again, it’s the people who make the difference, and your teams have demonstrated competence and resilience at every turn.
Gabriella Vacca
CTO Sky Italia and Group Director of Enterprise Technology Sky Europe
An exciting project with OverIT is set to revolutionize our distribution network operator. This innovative solution will help us tackle challenges while paving the way for a sustainable, resilient energy future. Thank you to OverIT for the valuable partnership. Together, we’re driving the future of energy forward.
Werner Hengst
Managing Director at EVN
As a future-focused business, implementing a new strategic Field Services Management solution is important for us to keep our systems modern. Our IT and Business Teams are excited to partner with OverIT and we’ll be working very closely over the next 12 months and beyond, to bring the best from its excellent product set to bear in Energy and Customer Operations.
Simon Eves
Head of IT Business Partnering, Cadent Gas
The OverIT solution provides dramatic benefits and has a direct impact on fostering innovation and reducing carbon emissions.
Daniel Brendel
Team Leader Service & Maintenance at EnBW
The adoption of OverIT’s technological innovations allows us to preserve and protect a vital asset for all of us: water.
In this perspective, we strongly emphasize sustainability, environmental, social, economic/financial, and governance.
Michele Tessera
CIO at CAP Group
OverIT and Bludigit converge towards a common goal:
optimizing the efficiency of field processes, even in the most complex contexts such as construction sites.
Marco Barra Caracciolo
CEO and Chairman at Bludigit
We digitized the entire train inspection process. Our supervisors now work faster, more accurately, and safely enabled by hands-free operation and real-time remote support.
Alessandro Borzacchi
Project Manager, Rail Cargo Group
OverIT was selected due to its robust SaaS platform, superior expertise, and knowledge in the field, and mostly their many industry references for Utilities and specifically for electricity distribution worldwide.
Luis Lenkiewicz
Chief Innovation Officer, Edenor
Transform utility operations and lead the energy transition with FSM software solutions
As the energy landscape evolves, utilities face the critical challenge of enhancing reliability, improving efficiency, and supporting grid modernization and renewable energy integration. These efforts are key to building a resilient and sustainable future for the communities they serve. Discover how FSM software solutions can help drive the energy transition and power a sustainable future. Together.