EnBW
40% field productivity increase by supporting technicians in real time and from remote
NEXTGEN FIELD COLLABORATION
Remote field service support to augment frontline workers’ capabilities
Our NextGen Field Collaboration solution enables real-time, hands-free support for remote technicians through AR annotations and content sharing. Users access digital work instructions, even offline, and organizations benefit from enhanced knowledge transfer. Training is also available on-the-job or via immersive Virtual Reality.
Let OverIT be your trusted digital partner
DISCOVER OUR PRODUCTS
45%
Improved first-time fix rate
30%
Reduced travels and downtime
50%
Reduced training effort
Augmented collaboration
To address talent shortage, skills gap, and distance barriers, technicians can collaborate with remote experts directly in the field, receiving essential support for accurate and safe task execution.
Digital work instructions
To overcome the loss of expertise, field technicians can be guided throughout the job leveraging a wide set of step-by-step digital procedures, ranging from the resolution ones used in maintenance to those regarding training activities.
- Offline capabilities
- Hands-free mode
- Asset automatically filtered from QR code or barcode
- Consultation of relevant content
- User-friendly interaction with 3D objects
- Advanced tools for annotations and content sharing
- Data debriefing
Knowledge management
To ensure knowledge and expertise are accessible throughout the organization, users can rely on a centralized repository enabling them to identify, capture, access, and share a wide range of content (e.g., documents, images, videos, and other technical resources).
- Content automatically tagged
- ML-driven video indexing
- Information automatically extracted from photos
- Access to data on a large scale
On-the-job training
To ensure safety during high-risk activities, technicians receive real-time support and on-the-job training by connecting with remote experts and leveraging shared expertise.
- Guided navigation through training procedures
- Collaborative support with multiple users
- Hands-free mode
- Offline capabilities
Virtual training
To replicate real-world scenarios in detailed 3D environments, technicians can engage in highly immersive and configurable training simulations using Virtual Reality. This approach enables a complete understanding of equipment and procedures through hands-on experience in a safe, controlled setting.
- Fully immersive VR environments
- Head-mounted devices, like HTC Vive and Oculus Quest VR visors
- Available across multiple platforms
- Realistic training simulations
- Automatic creation of training procedures driven by ML
- One-on-one training sessions for personalized instruction
Our technology has transformed global businesses
Leading digital partner for mission-critical operations on linear assets
Let’s chat about your FSM digital transformation journey
What our customers have to say
“We use the OverIT platform to assist technicians remotely, share knowledge in real time, and record work sessions. It’s user-friendly, eliminates the need for printed checklists, improves job visibility, and communicates asset issues efficiently.”
“The OverIT solution provides dramatic benefits and has a direct impact on fostering innovation and reducing carbon emissions.”
“We digitized the entire train inspection process. Our supervisors now work faster, more accurately, and safely enabled by hands-free operation and real-time remote support.”
