Power & Utility, Telecom, and Transportation innovators trust OverIT’s leading-edge Field Service Management SaaS platform to elevate service quality, increase efficiency, and drive digital transformation, all while stewarding a sustainable, connected future for all. Purpose-built for mission-critical operations in linear asset industries, the NextGen Platform provides a scalable, composable, and highly configurable foundation that enables organizations to adapt quickly to evolving operational needs and complex service environments.
Our technology solution empowers Utilities, Oil and Gas, Telcos, and Transportation to optimize mission-critical operations on linear assets. With one single platform and three products, we support our customers at every step of the Field Service Management (FSM) process, from planning to execution and beyond.
Our ability to innovate is driven by our 20+ years of FSM expertise in complex, enterprise-level challenges and our experience driving efficiency into field service organizations globally. We invest in IoT, Machine Learning, Augmented Reality, and AI technologies to lead companies to the future of FSM.
OverIT Field Service Management solution is a comprehensive product for end-to-end FSM and workforce management needs, purpose-built for organizations operating mission-critical infrastructure in linear asset industries. With advanced and AI-powered features and seamless integration with CRM, ERP, Asset Management, GIS, and IoT, the product offers core modules for customer service, asset maintenance, scheduling, dispatch and optimization, and mobile empowerment.
OverIT NextGen Field Collaboration solution enables real-time, hands-free support for remote technicians through AR annotations, voice and video debrief, and content sharing. Users access digital work instructions, even offline, while organizations benefit from enhanced knowledge transfer. Training is also available on-the-job through remote collaboration, improving workforce productivity and operational continuity.
OverIT NextGen Geo is the differentiated geospatial solution for linear asset industries, empowering customers to quickly implement a variety of geospatial capabilities for mission-critical operations. From planning and network data quality management to optimized design decisions and rapid response during critical events, the platform facilitates every stage of customers’ operations. Seamless configurability with ESRI/ArcGIS user types allows organizations to leverage existing GIS investments while extending them with operational workflows.