The challenge
Managing mission-critical operations is not always an easy task. Just think about asset inspection audits, maintenance activities, Factory Acceptance Tests, machine status checks, monitoring of spare parts, vehicles, when technicians are out in the field to perform several jobs in a day and in mobility, they need a support, in terms of:
• Being guided in the execution of operations without forgetting all needed steps,
• Debriefing large amount of data (such as pressures, asset operating status, voltage, etc.),
• Collecting and saving important information, in order to validate the work carried out.
The solution
The Next-Gen FSM Platform can easily create job guide, fully configurable. With the support of a dedicated to-do list, OverIT guides technicians in the execution of tasks, streamlining and accelerating data collection processes when it comes to manage mission-critical operations (inspection audits, Quality and Factoring Acceptance Tests, and monitoring of spare parts, vehicles):
• Job guides are set up to be easy to use by technicians
• Few steps are required to finalize the procedure, and at the end of the activity a report with full information is automatically created collecting all the information provided
• Technicians can manage job guides with mobile devices (smartphones and tablets) or through voice-control with hands-free head-mounted tablets.
• If a procedure is not completed, you cannot ignore it, ensuring that every part of the work is performed before closing the task
• Furthermore, when technicians are performing their tasks and validating them through checklists, they can also record entire activities, collecting data in real-time. In the end, the video recorded will be a digital report about the work carried out, which can be sent to any other third-party systems
Impact & KPIs
• Simplifying the execution of operations in the field
• Improving the efficiency of mission-critical operations
• Enhancing the user experience
• Empowering the creation of configurable self-resolution checklists
![Job Guide OverIT Next-Gen FSM Platform](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAxMDAwIDY2NyIgd2lkdGg9IjEwMDAiIGhlaWdodD0iNjY3IiBkYXRhLXU9Imh0dHBzJTNBJTJGJTJGd3d3Lm92ZXJpdC5haSUyRmFwcCUyRnVwbG9hZHMlMkYyMDIyJTJGMDUlMkZqb2ItYXNzaXN0YW5jZS1ndWlkZS5qcGciIGRhdGEtdz0iMTAwMCIgZGF0YS1oPSI2NjciIGRhdGEtYmlwPSIiPjwvc3ZnPg==)