POWERING RESILIENCE

Mastering Utility Emergency Preparedness & Response

A robust emergency mitigation process involves four crucial components. Grid management, risk management, customer management, and work management intersect to form a framework for resilience.

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The Emergency Mitigation Journey: Four Key Points

The equation for mitigation is clear: prepare better and respond better. Building resilience involves analyzing, hardening, and monitoring the grid to withstand emergencies.

Let’s explore some of the strategies, technologies, and best practices that empower utilities to navigate the challenges of an ever-changing world, ensuring that they’re ready to keep the lights on and their communities safe.

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About the author

Elliott Kim

Director – Solution Engineering, OverIT

Elliott Kim is a Field Service Management evangelist, spending the past 7+ years in Solution Engineering for companies such as ClickSoftware, Salesforce, and OverIT. His focus has been working with Field Service organizations in mission-critical industries including utilities, energy, manufacturing, and telecommunications to help them achieve the Field Service-led Digital Transformation Journey.