Gas Distribution System Operators

Empowering Gas DSOs to embrace innovation, meet regulatory goals, and lead the clean energy transition

As the global energy system undergoes profound transformation, Gas Distribution System Operators (DSOs) find themselves at a pivotal moment. The clean energy transition is no longer a distant goal, it’s a strategic imperative.
Driven by decarbonization targets, electrification, evolving regulatory frameworks, and changing consumption patterns, gas DSOs must tackle growing operational complexity while maintaining reliability and safety. Yet within this challenge lies an extraordinary opportunity: to redefine the gas grid as a smart, resilient, and sustainable platform for a multi-energy future.

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MAIN SECTIONS

Learn how to embrace the transition and shape tomorrow’s energy!

Challenges

Opportunities

FSM Solutions

CHALLENGES

Navigating the energy transition: core imperatives for Gas DSOs

Decarbonization
Electrification
Infrastructure transformation
Regulatory alignment

Decarbonization

The shift to low- and zero-carbon energy is unavoidable. Gas DSOs are expected to reduce emissions by blending in renewable gases such as biomethane and hydrogen, while preparing for full-scale adoption in the future.

Electrification

As electrification accelerates across buildings, transportation, and industry, gas demand patterns are changing. DSOs must rethink their service offerings and monetize the value of their infrastructure in new ways.

Infrastructure transformation

From injection points to network flow, pressure zones to storage integration — infrastructure needs to adapt. New energy carriers, reverse flows, and safety requirements demand smarter, more responsive systems.

Regulatory alignment

Regulatory models are evolving fast. Performance-based incentives, decarbonization targets, and innovation funding are reshaping how gas DSOs plan and invest.

OPPORTUNITIES

Reimagining the gas grid: from linear system to multi-energy platform

Gas DSOs are redefining the network not as a static pipeline, but as a decentralized, digital, and diversified energy platform.

Blending renewable fuels: global strategy, local solutions

From biomethane to hydrogen to LNG (Liquefied Natural Gas), the integration of low-carbon gases is underway:

LNG brings global flexibility and energy security

Biomethane supports circular economies, leveraging existing assets to reduce waste and methane emissions

Hydrogen offers a zero-carbon solution with scalable potential. DSOs are leading trials to prepare networks for hydrogen readiness

Optimizing the asset lifecycle & decommissioning

With consumption patterns shifting, DSOs must maximize the value of their infrastructure — and prepare for efficient asset decommissioning where needed.

Hydrogen blending and biogas integration enable decarbonization

Smart metering and system flexibility future-proof the network

Performance-based regulation drives both cost control and innovation

From maintenance to innovation

Gas DSOs are shifting from traditional maintenance models to innovation-driven transformation:

Innovation labs testing clean fuel applications and smart field technologies

Sustainability roadmaps aligned with national and regional Net Zero targets

Resilience strategies addressing climate, cyber, and geopolitical risks

Spotlight on Regulatory Framework

These frameworks exemplify performance-driven regulation, shifting utilities from cost recovery to outcome delivery.

Incentives for renewable gas integration and methane leakage reduction

Emphasis on customer-centric performance and environmental KPIs

A focus on balancing network modernization with safe decommissioning

FSM SOLUTIONS

OverIT is your trusted digital partner for mission-critical operations in linear asset industries

As a global leader in Field Service Management (FSM) software solutions, OverIT helps Gas DSOs navigate complexity, unlock innovation, and prepare for a sustainable energy future.

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Integration platform

Unlike competitors whose field service offerings are extensions of their enterprise applications, OverIT’s solution is a best-of-breed, agnostic platform. It seamlessly integrates with customers’ existing EAM, CRM, or ADMS systems, providing a single, consistent user interface for field teams and simplifying IT management. Our pre-built API catalog facilitates rapid implementation and multi-agnostic integration.

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Innovation platform

New challenges require rapid, flexible solutions. The OverIT platform is designed for easy extension with new functionalities, allowing companies to quickly deploy innovative trials and tests, such as AI-driven drone monitoring or specific biogas/hydrogen blending requirements. This agility supports the urgent need for innovation.

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Business resilience platform

The OverIT composable architecture allows companies to leverage existing business processes and capabilities in legacy applications. This reduces costs and enables rapid reconfiguration of product as business needs evolve, ensuring operations remain agile and future-proof.

Key OverIT differentiators for Gas DSOs

Purpose-built for linear asset industries

Decades of experience in energy and infrastructure operations.

Flexible, composable architecture

Agnostic, API-first approach enables seamless data flows across CRM, EAM, GIS, and innovation tools.

Future-ready platform

Seamlessly extensible into hydrogen, biogas, LNG, and sector-coupling use cases that accelerates new functionality for emerging needs.

Built for regulation

Designed to support quickly business or regulatory changes and standards, like RIIO, Fit for 55, and global sustainability goals.

Capitalizable software asset

Designed for utility clients who want to capitalize their software investments and maintain control over the software asset, aligning with IFRS financial reporting standards and supporting EBITDA maximization.

Empowering the future of Gas DSOs: from operational excellence to grid transformation

Operational excellence & efficiency

Accelerating innovation at scale

Supporting decommissioning and grid transformation

Operational excellence & efficiency

Aging infrastructure and increasing expectations demand more efficient, agile operations.
OverIT supports Gas DSOs by:

Optimizing field crew scheduling and dispatch to cut response times and costs.

Digitizing asset inspections to ensure regulatory compliance, reliability, and safety.

Reducing downtime through predictive maintenance and real-time data flows for proactive decisions.

Accelerating innovation at scale

As DSOs face mounting pressure to modernize, decarbonize, and respond to evolving regulations, the ability to test, validate, and scale new technologies quickly is critical.
OverIT enables:

Rapid deployment of pilot programs, such as hydrogen blending or biogas injection trials.

Easy integration of AI-driven tools, sensors, and AR technologies into existing workflows.

Flexible adaptation to new KPIs set by regulators or internal sustainability goals.

Supporting decommissioning and grid transformation

As the gas grid evolves, Gas DSOs must decommission aging or obsolete assets efficiently. OverIT provides:

Tools to plan and execute linear asset decommissioning like any capital project.

Resilient, composable architecture that adapts to business process changes.

Seamless integration with existing EAM, CRM, GIS, or ADMS systems and other platforms.