{"id":1422,"date":"2020-11-24T10:56:08","date_gmt":"2020-11-24T10:56:08","guid":{"rendered":"https:\/\/www.overit.ai\/it\/?page_id=1422"},"modified":"2026-04-28T09:58:16","modified_gmt":"2026-04-28T09:58:16","slug":"gartner-critical-capabilities-per-il-field-service-management","status":"publish","type":"page","link":"https:\/\/www.overit.ai\/it\/report-analisti\/gartner\/gartner-critical-capabilities-per-il-field-service-management\/","title":{"rendered":"Gartner – Critical Capabilities for Field Service Management"},"content":{"rendered":"\n \n
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GARTNER<\/div>\n

Critical Capabilities for Field Service Management<\/h1>\n <\/div>\n
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Una guida per i CIO che desiderano perfezionare il servizio clienti avvalendosi delle migliori tecnologie sul mercato<\/h2 >\n \n

Anche quest\u2019anno OverIT \u00e8 stata inclusa nell\u2019analisi \u201cCritical Capabilities for Field Service Management\u201d di Gartner\u00ae<\/sup>, redatta da Jim Robinson e Naved Rashid e pubblicata il 2 settembre 2020. Secondo il report, \u201cle priorit\u00e0 delle applicazioni per il Field Service Management variano significativamente a seconda dei casi d\u2019uso, motivo per cui i vendor vengono confrontati sulla base di nove categorie di funzionalit\u00e0, a cui viene data diversa importanza a seconda dei tre casi d\u2019uso considerati. I CIO possono sfruttare questa ricerca, combinata al Magic Quadrant, come parte di un pi\u00f9 ampio processo di valutazione\u201d.<\/p>\n

OverIT \u00e8 stata valutata per i casi d\u2019uso \u201cAppointment-Centric: Volatility in Schedules\u201d, \u201cEquipment-Centric: Complex Service and Support\u201d e \u201cOutcome-Centric: Equipment as a Service\u201d.<\/p>\n

Siamo orgogliosi di far parte di questa ricerca. Lavoriamo costantemente per continuare a migliorare NextGen FSM<\/a> e le sue future versioni, aggiungendo funzionalit\u00e0 innovative basate su tecnologie all\u2019avanguardia (come Intelligenza Artificiale e Machine Learning), per stabilire nuovi standard nel mercato del Field Service Management, sempre in rapida crescita e continua evoluzione.<\/p>\n<\/div>\n \n <\/section>\n\n<\/div>\n<\/div>\n\n\n\n \n

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\n Disclaimer di Gartner\n <\/div>\n <\/div>\n
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Gartner non appoggia nessun fornitore, prodotto o servizio descritto nelle sue pubblicazioni di ricerca, e non consiglia gli utenti di tecnologie a scegliere i fornitori con le valutazioni pi\u00f9 elevate o con altre valutazioni. Le pubblicazioni di ricerca di Gartner sono delle opinioni dell\u2019organizzazione di ricerca e non devono essere interpretate come affermazioni di fatto. Gartner non d\u00e0 alcuna garanzia, espressa o implicita, relativamente a questa ricerca, inclusa qualsiasi garanzia di commerciabilit\u00e0 o idoneit\u00e0 per uno scopo particolare.<\/p>\n\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n\n \n

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REPORT DEGLI ANALISTI<\/div>\n \n
OverIT si impegna per essere riconosciuta come azienda innovativa nel settore del Field Service Management. Siamo orgogliosi di essere menzionati nei report delle societ\u00e0 di consulenza e ricerca IT leader a livello mondiale.<\/div>\n \n

Vuoi sapere di pi\u00f9 sulle principali societ\u00e0 di consulenza e ricerca IT? Dai un’occhiata ai loro report su OverIT.<\/p>\n<\/div>\n \n <\/section>\n\n<\/div>\n<\/div>\n\n\n\n \n

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\n <\/i>\n <\/div>\n
\n Vai ai report Gartner\n <\/div>\n <\/div>\n <\/a>\n \n \n
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\n Vai ai report IDC\n <\/div>\n <\/div>\n <\/a>\n \n \n
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\n Vai ai report Forrester\n <\/div>\n <\/div>\n <\/a>\n \n \n
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\n Vai ai report Constellation Research\n <\/div>\n <\/div>\n <\/a>\n <\/div>\n\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":272,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"case_study_category":[],"class_list":["post-1422","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nGartner Critical Capabilities per il Field Service Management FSM<\/title>\n<meta name=\"description\" content=\"OverIT riconosciuta da Gartner nel report Critical Capabilities per il FSM per competenze nella gestione dei processi di FSM sul campo\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.overit.ai\/it\/report-analisti\/gartner\/gartner-critical-capabilities-per-il-field-service-management\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gartner - 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