{"id":24184,"date":"2021-11-23T13:48:04","date_gmt":"2021-11-23T13:48:04","guid":{"rendered":"https:\/\/www.overit.ai\/it\/?page_id=24184"},"modified":"2026-04-28T09:15:40","modified_gmt":"2026-04-28T09:15:40","slug":"gartner-critical-capabilities-for-field-service-management-2021","status":"publish","type":"page","link":"https:\/\/www.overit.ai\/es\/informes-analistas\/gartner\/gartner-critical-capabilities-for-field-service-management-2021\/","title":{"rendered":"Gartner, Critical Capabilities for Field Service Management 2021"},"content":{"rendered":"\n \n
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GARTNER<\/div>\n

Critical Capabilities for Field Service Management 2021<\/h1>\n <\/div>\n
<\/div>\n <\/div>\n<\/section>\n\n<\/div>\n<\/div>\n\n\n\n \n
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Una gu\u00eda para los l\u00edderes en le sector de las aplicaciones que apuntan a mejorar la calidad del trabajo y los resultados empresariales de los clientes<\/h2 >\n \n

Tambi\u00e9n este a\u00f1o, OverIT ha sido reconocida en el informe Gartner\u00ae<\/sup> Critical Capabilities for Field Service Management, redactado por Jim Robinson y Naved Rashid, publicado el 1 de noviembre de 2021.<\/p>\n

Seg\u00fan el informe, “las posiciones de los proveedores en estas Capacidades Cr\u00edticas reflejan las nuevas expectativas de los clientes en \u00e1reas como el servicio predictivo basado en la IA, la recopilaci\u00f3n de conocimientos, la seguridad y la colaboraci\u00f3n. Los l\u00edderes en el sector de las aplicaciones deben buscar soluciones que objetivamente mejoren la calidad del trabajo y los resultados empresariales de los clientes”.<\/p>\n

Hemos conseguido resultados\/clasificado en el Appointment-Centric: Volatilidad en los casos de uso de tipo Planificaci\u00f3n, Equipment-Centric: caso de uso complejo d tipo Servicio y Soporte, y Outcome-Centric: Equipo como Servicio.<\/p>\n

Estamos muy orgullosos de haber sido reconocidos en esta investigaci\u00f3n. Seguimos trabajando para a\u00f1adir cada vez m\u00e1s funcionalidades innovadoras, con el fin de establecer nuevos est\u00e1ndares en el mercado del Field Service Management, que se encuentra en una fase de r\u00e1pido crecimiento y evoluci\u00f3n.<\/p>\n<\/div>\n \n <\/section>\n\n<\/div>\n<\/div>\n\n\n\n \n

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\n \"citation\n <\/div>\n
\n Descargo de responsabilidad de Gartner\n <\/div>\n <\/div>\n
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Gartner no promueve a ning\u00fan proveedor, producto o servicio descrito en sus publicaciones de investigaci\u00f3n, y no aconseja a los usuarios de tecnolog\u00eda que seleccionen \u00fanicamente a los proveedores con las calificaciones m\u00e1s altas u otra designaci\u00f3n. Las publicaciones de investigaci\u00f3n de Gartner consisten en las opiniones de la organizaci\u00f3n de investigaci\u00f3n de Gartner y no deben interpretarse como declaraciones de hecho. Gartner rechaza toda garant\u00eda, expresa o impl\u00edcita, con respecto a esta investigaci\u00f3n, incluida cualquier garant\u00eda de comerciabilidad o idoneidad para un prop\u00f3sito espec\u00edfico.<\/p>\n\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n\n \n

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INFORMES DE LOS ANALISTAS<\/div>\n \n
OverIT se compromete a ser una empresa innovadora en la industria del Field Service Management. Estamos orgullosos de que se nos mencione en los informes de empresas de consultivo y investigaci\u00f3n de TI l\u00edderes en el mundo.<\/div>\n \n

\u00bfDesea obtener m\u00e1s informaci\u00f3n sobre las principales empresas de consultivo e investigaci\u00f3n de TI? Consulte sus informes sobre OverIT.<\/p>\n<\/div>\n \n <\/section>\n\n<\/div>\n<\/div>\n\n\n\n \n

\n\n
\n \n \n
\n
\n <\/i>\n <\/div>\n
\n Ir a los informes de Gartner\n <\/div>\n <\/div>\n <\/a>\n \n \n
\n
\n <\/i>\n <\/div>\n
\n Ir a los informes de IDC\n <\/div>\n <\/div>\n <\/a>\n \n \n
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\n <\/i>\n <\/div>\n
\n Ir a los informes de Forrester\n <\/div>\n <\/div>\n <\/a>\n \n \n
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\n <\/i>\n <\/div>\n
\n Ir a los informes de Constellation Research\n <\/div>\n <\/div>\n <\/a>\n <\/div>\n\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":13054,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"case_study_category":[],"class_list":["post-24184","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\ngartner-critical-capabilities-for-field-service-management-2021<\/title>\n<meta name=\"description\" content=\"Tambi\u00e9n este a\u00f1o, OverIT ha sido reconocida en el informe Gartner "Critical Capabilities for FSM", publicado el 1 de noviembre de 2021.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.overit.ai\/es\/informes-analistas\/gartner\/gartner-critical-capabilities-for-field-service-management-2021\/\" 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