{"id":67166,"date":"2026-01-22T08:48:24","date_gmt":"2026-01-22T08:48:24","guid":{"rendered":"https:\/\/www.overit.ai\/?page_id=67166"},"modified":"2026-03-09T17:30:12","modified_gmt":"2026-03-09T17:30:12","slug":"2023-gartner-market-guide-for-field-service-management","status":"publish","type":"page","link":"https:\/\/www.overit.ai\/de\/analystenberichte\/gartner\/2023-gartner-market-guide-for-field-service-management\/","title":{"rendered":"2023 Gartner Market Guide for Field Service Management"},"content":{"rendered":"<div\n  class=\"overit-block overit-block--white overit-radius-full overit-no-margin overit-no-padding \n  overit-block-wide-info-image\"\n        >\n  \n  <div class=\"overit-block-wrapper\">\n\n\n\n\n<div class=\"wii right  \" id=\"\">\n        <div class=\"wii__content\" >\n    \n                      <h1 id=\"wii-title-69dee1b2da641\" class=\"wii__title\" style=\"  \">OverIT wurde von Gartner<sup>\u00ae<\/sup> im 2023 Market Guide for Field Service Management aufgef\u00fchrt<\/h1>\n          \n          <div class=\"wii__description\" style=\" \">\n        <p style=\"font-size:1.4rem\">Der Bericht wurde von Jim Robinson und Alexandre Oddos verfasst.<\/span><\/p>\n\n      <\/div>\n    \n        \n    \n          <div class=\"wii__cta\">\n        <a\n          href=\"#demo\"\n          class=\"wii__cta--orange \"\n          aria-describedby=\"wii-title-69dee1b2da641\"\n        >\n          MEHR ERFAHREN\n        <\/a>\n      <\/div>\n    \n    \n      <\/div>\n  \n      <div class=\"wii__image\" >\n                        <img decoding=\"async\" src=\"https:\/\/www.overit.ai\/app\/uploads\/2025\/05\/gartner-2023-Market-Guide-for-Field-Service-Management.webp\" alt=\"gartner-2023-Market-Guide-for-Field-Service-Management\" width=\"1585\" height=\"1082\" \/>\n                  <\/div>\n  \n  <\/div>\n\n<\/div><!-- .overit-block-wrapper -->\n<\/div><!-- .overit-block -->\n\n\n<div\n  class=\"overit-block overit-block--white overit-radius-full overit-no-margin overit-padding-medium-bottom \n  overit-block-multi-info-cards\"\n        >\n  \n  <div class=\"overit-block-wrapper\">\n\n<div class=\"info-cards info-cards--2 info-cards--align-left\">\n        <div class=\"info-cards__sections \">\n                  <div class=\"info-card info-card--2\n           info-card--bg-gray           \n          \n          info-card--top-line\n        \">\n        <div class=\"info-card-inner\">\n                                  <div class=\"info-card__icon\">\n                            <i aria-hidden=\"true\" style=\"color: #FF8200;font-size: 32px;\" class=\"fa-classic fa-light fa-file-chart-column\" aria-hidden=\"true\"><\/i>\n            <\/div>\n                                            <div class=\"info-card__title \" >\n              \u00dcber den 2023 Gartner<sup>\u00ae<\/sup> Market Guide for Field Service Management\n            <\/div>\n                                            <div class=\"info-card__description\" >\n              <p>In dem Bericht hei\u00dft es: <\/p>\n<p><em>\u201eDer Markt f\u00fcr Field Service Management entwickelt sich weiter, wobei die Integration von angrenzenden Technologien und anwendungsspezifischen Funktionen immer \u00fcblicher wird. F\u00fchrungskr\u00e4fte im Bereich Kundenservice und Support-Technologie k\u00f6nnen diese Studie nutzen, um die f\u00fcr ihren Gesch\u00e4ftsfall am besten geeigneten Funktionen auszuw\u00e4hlen.\u201c<\/em><\/p>\n\n            <\/div>\n                  <\/div>\n      <\/div>\n                  <div class=\"info-card info-card--2\n           info-card--bg-gray           \n          \n          info-card--top-line\n        \">\n        <div class=\"info-card-inner\">\n                                  <div class=\"info-card__icon\">\n                            <i aria-hidden=\"true\" style=\"color: #FF8200;font-size: 32px;\" class=\"fa-classic fa-light fa-ranking-star\" aria-hidden=\"true\"><\/i>\n            <\/div>\n                                            <div class=\"info-card__title \" >\n              \u00dcber OverIT\n            <\/div>\n                                            <div class=\"info-card__description\" >\n              <p>OverIT versteht sich als Ihr starker Digitalisierungspartner f\u00fcr gesch\u00e4ftskritische Prozesse in der Linear-Asset-Industrie und best\u00e4tigt diese Rolle.  <\/p>\n<p>Durch die Einf\u00fchrung innovativer Verfahren erh\u00f6hen Hunderte von Live-Kunden aus den Bereichen Energie &amp; Versorgung, \u00d6l &amp; Gas, Telekommunikation und Transport die Sicherheit und bieten den Mitarbeitern an vorderster Front die bestm\u00f6gliche Unterst\u00fctzung, w\u00e4hrend sie gleichzeitig die Produktivit\u00e4t steigern und den Erfolg vorantreiben. Deshalb geht es bei der Zusammenarbeit mit OverIT auch darum, die Reparatur- und Fertigstellungszeiten von Anlagen zu verk\u00fcrzen und gleichzeitig die Betriebszeit und Nutzung der Anlagen sowie die Erstbehebungsraten zu verbessern.  <\/p>\n\n            <\/div>\n                  <\/div>\n      <\/div>\n          <\/div>\n  <\/div>\n\n<\/div><!-- .overit-block-wrapper -->\n<\/div><!-- .overit-block -->\n\n\n<div\n  class=\"overit-block overit-block--white overit-radius-full overit-no-margin overit-padding-medium \n  overit-block-contact-form-grid\"\n        >\n  \n  <div class=\"overit-block-wrapper\">\n\n\n<div class=\"contact-form-grid-block  contact-form-grid-block--boxed \">\n  <div class=\"contact-form-grid-block__content\">\n                  <div class=\"contact-form-grid-block__title\" ><a href=\"#\" id=\"demo\">M\u00f6chten Sie mehr erfahren?<\/a><\/div>\n          \n    \n    <div class=\"contact-form-grid-block__form\">\n      <!--[if lte IE 8]>\n  <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"https:\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n  var langElm = document.querySelector('html');\n  var languageAttr = langElm.getAttribute('lang');\n  var language = 'English';\n  var languageLocal = 'en';\n  var thankYou = \"Thank you for reaching out! We\u2019ll get back to you as soon as possible.\";\n  if (languageAttr) {\n    if (languageAttr.includes('it')) {\n      language = 'Italian';\n      languageLocal = 'it';\n      thankYou = \"Grazie per averci contattato! Ti risponderemo al pi\u00f9 presto.\";\n    } else if (languageAttr.includes('es')) {\n      language = 'Spanish';\n      languageLocal = 'es';\n      thankYou = \"\u00a1Gracias por contactarnos! Te responderemos lo antes posible.\";\n    } else if (languageAttr.includes('de')) {\n      language = 'German';\n      languageLocal = 'de';\n      thankYou = \"Vielen Dank, dass Sie uns kontaktiert haben. 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function ($form, e) {\n      window.hubspotformElements = window.hubspotformElements || {};\n      var formId = '57b5b687-a13b-45b9-ad52-6bce2db2e805';\n      window.hubspotformElements[formId] = $form[0];\n      var formElement = window.hubspotformElements[formId];\n      \/\/ Real-time validation for email and required checkboxes\n      var emailInput = formElement.querySelector('input[name=\"email\"]');\n      if (emailInput) {\n        emailInput.addEventListener('blur', function() {\n          setTimeout(function() {\n            var value = emailInput.value || '';\n            var fieldWrapper = emailInput.closest('.hs-form-field') || emailInput.parentNode;\n            var errorMessage = fieldWrapper ? fieldWrapper.querySelector('.hs-error-msg, .hs-error-msgs li, .error-message, .invalid-message') : null;\n            var customMessage = getCustomMessage(emailInput);\n            setCustomError(emailInput, errorMessage, customMessage);\n          }, 150);\n        });\n      }\n 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            <div class=\"cj-subtitle small\"><p>GARTNER ist eine in den USA und international eingetragene Marke und Dienstleistungsmarke von Gartner, Inc. und\/oder deren Tochtergesellschaften und wird hier mit Genehmigung verwendet. Alle Rechte vorbehalten. Gartner unterst\u00fctzt keine der in seinen Forschungsberichten genannten Anbieter, Produkte oder Dienstleistungen und empfiehlt Technologieanwendern nicht, nur die Anbieter mit den h\u00f6chsten Bewertungen oder anderen Auszeichnungen auszuw\u00e4hlen. Die Forschungsberichte von Gartner geben die Meinungen der Forschungs- &amp; Beratungsorganisation von Gartner wieder und d\u00fcrfen nicht als Fakten interpretiert werden. Gartner \u00fcbernimmt hinsichtlich dieser Studie keinerlei ausdr\u00fcckliche oder stillschweigende Gew\u00e4hrleistung, einschlie\u00dflich der Gew\u00e4hrleistung der Marktg\u00e4ngigkeit oder Eignung f\u00fcr einen bestimmten Zweck.<\/p>\n<p style=\"font-size:1rem;color:#999;padding-top:30px\">*Quelle:  Gartner, Market Guide for Field Service Management, 13. November 2023. <\/p>\n<\/div>\n          \n        <\/section>\n\n<\/div><!-- .overit-block-wrapper -->\n<\/div><!-- .overit-block -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":67011,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"case_study_category":[],"class_list":["post-67166","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.6 (Yoast SEO v25.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>OverIT wurde im 2023 Market Guide for FSM von Gartner\u00ae aufgef\u00fchrt<\/title>\n<meta name=\"description\" content=\"OverIT wurde von Gartner\u00ae im 2023 Market Guide for Field Service Management, das von Jim Robinson und Alexandre Oddos verfasst wurde, aufgef\u00fchrt\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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